Teleperformance · 06.27.2022 The business process services (BPS) industry is currently valued at more than 225 billion USD, with each year presenting many opportunities for growth. Like most industries, it is experiencing a lift as it goes through an evolution – the influx of new technologies...
COVID-19 has changed the traditional contact center dynamic forever. Today’s workers demand flexibility and work-life balance. Work@Home allows for improved flexibility, employee satisfaction, and efficiency, but creative self-scheduling can take Work@Home’s potential to the next level....
Just in time for our panel discussion on utilizing the #GigEconomy at #CRSDenver next week, some of the legalities of how gig workers are categorized hit the news based on a new law that will go into effect in California on Jan 1 st 2020. https://www.nytimes.com/2019/09/11/business/economy...
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